messenger plattform

Messenger Communications Platform

We connect brands from all industries with their customers

brands messenger communication

Take advantage of the benefits our Messenger communication platform offers you: You can establish fast, simple and efficient bi-directional communication with your customers. Provide your customers with targeted information and offers via trusted and frequently used messaging channels. Using these, you can easily and conveniently get in touch with them and turn your customer communication into an experience.

Using our Communication Platform as a Service (CPaaS), you can also automate parts of your communication and make it even more efficient.

One platform – multiple communication channels with central control, campaign tool and automation options via chatbots

branding

Branding
Your Look & Feel

personalisierte Inhalte

Profile & Persona
Personalized content

rich cards

Rich Cards & Carousel
Text, audio, pictures, video, links

identitätsprüfung

Identity verification
Bot can have user’s identity confirmed

telecommunication messenger
multichannel kommunikation

Adaptability of the contents
The same bot can be used for multiple channels (e.g. WhatsApp, RCS,…)

call to action

Call to Action
Buttons and Quick Replies in Rich Cards for fast and accurate interaction

KI-mechanismen

Intelligent Interactions
AI mechanisms like NLP and Deep Learning

Our Messenger Communications Platform is usable in all industries and offers new solutions for intuitive, professional and compliant with data protection customer communications that goes beyond pure communication. 

Personal contact, targeted customer contact, quick processing times, simple contact support, and cost efficiency – all this via one simple platform. Our platform improves your service and increases customer relations.

Channels

Get in contact

Reach your target group through popular messenger channels and be quick and easy to reach for your customers through trusted services.

facebook messenger kommunikations plattform

Facebook Messenger

1.3 billion active monthly users (Statista 2019)

rcs

RCS

Rich Communication Services: Substitute for SMS with more functionalities

sms versand

SMS

Can be received by any mobile device

whatsapp logo

WhatsApp

Over 2 billion active monthly users worldwide (Statista 2020)

web chat kommunikation

WebChat

Chat on your website

Why communicate with customers by messenger?

communication messenger

Personal

The 1:1 real time chat enables direct communication with your customers in the way they usually talk with friends. The personal contact via trusted messenger services raises customer satisfaction and improves customer relations.

Quick

Without queues, service and support questions from several customers can be answered simultaneously by a single employee via a messenger service thanks to asynchronous communication. Furthermore, your customers can reach you at any time 24/7.

Automatic

The use of chatbots enables (partial) automation of your customer communication. Increase service quality and save both time and money with pre-defined response options and messages. 

Preferred

Widely prevalent and accepted thanks to use by preferred communication channels, omnichannel messaging offers an enormous potential. High opening and readership rates and wide reach are just some of the advantages. 

Multimedia usage

What can be sent?

textversand messenger

Texts

foto versand messenger

Images

video versand messenger

Videos

datei versand messenger

Files

sprachnachricht versand messenger

Voice messages

Any questions? Ask us here:

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